Venice Clear Kayak Tours
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Policies

Cancellation and weather policy

Short and simple: if we cancel for weather, you choose to reschedule or get a full refund.

Weather cancellations

If we have to cancel because of bad weather, we will reschedule you or give you a 100% refund.

If a tour is affected, we contact guests by text and email.

Arrival and no-shows

  • Please arrive 15 minutes before launch, by 8:15 pm for the 8:30 pm tour.
  • Guests who arrive after the arrival time, or at a different launch than the one booked, are recorded as a no-show and cannot be refunded.

Questions

Text us at 941-259-9713. Support is text only, 10 am to 6 pm.

Quick answers

What happens if the weather is bad?

If we have to cancel because of bad weather, we will reschedule you or give you a 100% refund.

What counts as a no-show?

Arriving after the arrival time, or at a different launch than the one you booked.

How do I reach you?

Text 941-259-9713. Support is text only, 10 am to 6 pm.

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